Cancellation policy

Product One-Time or Subscription Orders:

If you would like to cancel an order, be sure to get in touch with us as soon as possible within 24 hours of placing your order so that we can cancel it before it is in the fulfillment process. Once fulfillment has started, there is no guarantee that we can cancel the order and provide a refund.  

Product Subscription Orders
Please note: we send recurring subscription upcoming order notifications 7 days before the upcoming order is processed. If you cancel the subscription after an order has processed, it DOES NOT cancel the current active order. Please contact Customer Support for help!

Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select. Your payment details will be stored securely and you'll be charged for each of these deliveries.

If you want to cancel or change your subscription, you can do so at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.

Please see our returns policy for more details on returns and refunds.