Skip to content

Cart

Your cart is empty

Continue shopping
We're here to help

Frequently asked questions

General Product Questions

What is the Calcium Chew?

Our Calcium Chew is the first and only calcium supplement on the market made exclusively from real foods.

What does it taste like?

It has a smooth, creamy texture with a lightly sweet caramel-like flavor. More like a treat than a traditional supplement, with no added sugar.

How is this different from other calcium supplements?

We are the only calcium supplement on the market that is 100% made from real food. Unlike pills or chalky tablets, our chews are easy to take, enjoyable, and made with real milk-based ingredients for better taste and absorption.

Nutrition & Ingredients

How much calcium is in each chew?

Each chew contains 500mg of calcium, the ideal dose for maximum calcium absorption.

What are milk minerals?

Milk minerals are the seven natural minerals found in milk: calcium, phosphorus, magnesium, potassium, zinc, iron and copper. Since this complex of minerals from milk mimic the body’s bone mineral composition, these minerals are easy for your body to recognize, process, and use to build and strengthen bone.

Unlike other calcium supplements that isolate synthetic calcium from stone or shells or are made in the lab, milk minerals provide you with a natural complex of calcium and minerals best used by your body. 

What are vitamin D white button mushrooms?

Mushrooms are the only fungi to naturally make vitamin D when exposed to sunlight. Our vitamin D comes from sunbathed white button mushrooms.

What is milk protein concentrate?

Milk protein comes in a lot of different forms, but we include milk protein concentrate (MPC) in our calcium chew. MPC includes whey and casein proteins along with 9 essential amino acids. 

It’s a complete, nutritionally complex protein source.  When eaten alongside milk minerals, the whey and casein in MPC helps your body absorb the calcium better.

Dietary Considerations

If I’m lactose intolerant, can I eat your chew?

Yes, our chews are lactose-safe. While our Calcium Chew does contain trace amounts of lactose from real milk ingredients, each chew has less than 0.25 grams. Most lactose-intolerant individuals can tolerate up to 12 grams per day without symptoms.

If I have a dairy sensitivity, can I eat your chews?

It depends on the type and degree of dairy sensitivity you have. Because we only use the minerals naturally present in milk without any of the fat, nearly all of the lactose, some individuals are able to eat our Calcium Chew without any issue. If you have a true dairy allergy, you should not eat our chew.

Is it vegetarian?

Yes, our chews are suitable for vegetarians.

Is it vegan?

No, because we use real milk-derived ingredients.

Is it gluten-free?

Yes, our Calcium Chews are gluten-free.

Usage & Dosage

How many chews should I eat a day?

We recommend eating one chew a day with or without food to help you reach your calcium goals. For women ages 19-50, the National Institutes of Health recommends 1000mg calcium a day. For women ages 51+, that recommendation increases to 1200mg of calcium every day.

You can eat more than one chew a day if needed, just separate the chews by about 3 hours to maximize calcium absorption.

When should I eat it?

You can eat it any time of day, with or without food. Whenever fits best into your routine.

Can I take it with other supplements?

Yes, but we recommend letting your healthcare provider know if you're taking multiple supplements or medications.

How should I store the chews?

Store the chews in their original pouch in a cool, dry place. Be sure to reseal the bag after each use to protect from moisture and light.

Can I refrigerate or freeze the Calcium Chews?

You can refrigerate or freeze them if you’d like, however it is not necessary. 

Account, Subscriptions, & Orders

What's included in one order?

A one month supply comes with two packs of 15 chews each for your total of 30 chews. This gives you the flexibility to take your chews with you on the go or keep them in more than one place to fit your routine.

A three month supply comes with six packs of 15 chews each.

How do I make an account?

An account will be automatically created once you purchase a subscription to Seen Calcium Chews. To log in to your account, click here.

Do you offer subscriptions?

Yes! You can subscribe and save 15%, with flexible delivery options so you never run out.

Can I change or cancel my subscription?

Absolutely. You can modify, skip, or cancel anytime through your account portal. If you need immediate assistance with your subscription call us 607-216-8722 (Mon-Fri 9am-3pm EST).

How do I change my shipping address?
  1. Click here to log in. You will receive a unique code via email to access your account. 
  2. Once you’re in your account, select “account” from the choices displayed on the right hand side of the page.
  3. Select “manage addresses” and then select “edit”. 
  4. After you’re done editing your address, select “save changes”.

If you have more than one subscription shipping to the same address, please check that you are updating both addresses.

If you have more than one subscription shipping to different addresses, please check that you are updating the correct subscription.

How can I delay my next order?
  1. Click here to log in. You will receive a unique code via email to access your account.
  2. Once logged in, you’ll see your next order date at the top of the page. Select “reschedule” and choose the date you’d like to delay your next order to.
How can I skip my next order?
  1. Click here to log in. You will receive a unique code via email to access your account. 
  2. Once logged in, you’ll see your next order date at the top of the page. Select “skip” and your next order will skip and resume the following scheduled renewal date.
How do I cancel my subscription?
  1. Click here to log in. You will receive a unique code via email to access your account. 
  2. Select “subscriptions” from the choices on the right hand side of the page.
  3. Select “edit” underneath the subscription you’d like to cancel.
  4. Scroll down and select “cancel subscription” at the bottom of the page. 
  5. You’ll be asked some questions about why you’re cancelling as your feedback helps us improve. Click through until you reach the end and confirm your cancellation.

Shipping & Returns

How much is shipping?

For orders within the 48 contiguous United States, shipping is a flat rate of $5. Orders over $50 qualify for free shipping. For orders shipping to Alaska and Hawaii, shipping is a flat rate of $10.

Where do you ship?

We ship nationwide to all 50 U.S. states, including Alaska and Hawaii, as well as to APO, FPO, and DPO addresses. At this time, we do not ship internationally.

How long does shipping take?

Orders are typically processed within 1–2 business days and arrive within 5–7 business days. Questions or issues? Contact us by clicking here.

What is your return policy?

We do not accept refunds as we are a food product. However, if you’re not satisfied, contact us contact us by clicking here and we’ll make it right—whether that’s a replacement or refund.

Safety & Quality

Is your product third-party tested?

We third-party test each batch for safety to test the absence of microbes and heavy metals (including lead and mercury) in a third-party testing facility that has received ISO/IEC 17025 accreditation, which guarantee that their "Quality Management System and in-scope analytical methods meet the stringent requirements of an internationally recognized standard of quality for testing laboratories in the Food and Pharmaceutical industry.”

In addition, we go one step further and test nutrient levels for each batch of our Calcium Chews to ensure precise nutritionals that match our nutrition facts panel. This stringent type of testing is not required by FDA and is not the norm with supplements. However, it is critically important for us at Seen to deliver precise nutrition.

Who should consult a doctor before taking this?

If you are pregnant, nursing, have a complex medical condition, consult your healthcare provider before use.